Convert your test server into a regular KVM Root Server and enjoy benefits like upgrades/downgrades and full ownership. FAQs answered here!
Return your KVM Root Server 3.5 or web hosting immediately and get the remaining term back as special credit, minus a 0.50 EUR fee. Which products qualify.
Discover how to use and manage your donation link with Prepaid-Hoster.de and learn about any rules or restrictions associated.
Learn how to change your billing address or company name on invoices, specify a VAT ID, and adjust existing invoices as needed. Reach out to our customer support for assistance.
Learn about how VAT is charged for Vionity services, and when it will be shown on your invoices.
Learn about credit validity on our platform and how it is affected by GDPR regulations.
Find all the necessary information about server extension in this article. Learn about automatic renewal, cancellation, and payment methods.
Explore our FAQ section to understand our server billing cycles, the discounts offered, and how to change your billing cycle.
Learn about the fees associated with our different payment methods, including a 13% fee for using Paysafecard. Choose whether to add the fee to your transaction or deduct it from your later balance.
Learn how to set up automatic balance top-ups at Prepaid-Hoster using either PayPal or a standing bank order.
Discover key information on pricing for our various services such as server activation, software installation, backup creation, and more!
Revoke within 14 days or cancel immediately in the control panel: which is faster, what happens to your credit and what you need to provide.
Find answers to common questions about credit card payments on our platform, including information about our rules and procedures for ensuring legitimacy.