Kategorie: General
Why UCEPROTECT as a Spam List is Unreliable!
Facing Issues with UCEPROTECT Level 3 Blacklist? Let's Find a Solution Together!
How long does the provisioning process take?
Ordering services from Prepaid-Hoster? Check out our provisioning durations for servers, domains, and addons. Get started quickly with our fast setup process.
What is Prepaid Hoster Pro?
Erkunde die erweiterten Funktionen von Prepaid Hoster Pro und genieße verbesserte Server-Verwaltung.
How do I enable 2FA?
Learn how to enable 2FA for your account, use Google Authenticator for this process, and what to do if you lose access.
Request order data processing
As a website hoster, you may need to enter into a Commissioned Data Processing Contract (ADV) with us if you process personal data on behalf of your customers. We will ensure that technical and organizational measures are in place to guarantee data security. Contact us for more details and a signed form.
Where do I find your Discord server?
Join our Prepaid-Hoster Discord Server at pp-h.eu/discord for a helpful community, support, and developer assistance. Also check out our OnlyFans account!
How to register?
Entdecke, wie du dein Konto einrichtest und durchs Webinterface navigierst.
How can I delete my account?
Learn the process of deleting your account, understand how your personal data is handled and know the consequences of said deletion in our FAQ.
How do I get an API Key?
Learn more about how to get an API key for the Prepaid-Hoster API, including beta test registration and the advantages of using our API for automated tasks and project efficiency.
Server Management Sharing
Erteile einfach und sicher Zugang zu deinem Cloud-Manager und Spielserver.
When is the just ordered service available?
Find out about our service delivery times at the webshop. Fast and immediate delivery of webhosting and virtual servers. Check out our FAQ to learn more about products like domains and dedicated servers that may have delayed delivery times. Contact our support for help with your order.
I’m unhappy with the support
Need support from Prepaid Hoster? If you're unhappy with our service, let us know via our ticket system. Our experienced support team always aims to deliver the best service, but mistakes can happen. Learn more about reaching out to our management at kramer@prepaid-hoster.de.
How do I open a support ticket?
Learn how to get in touch with Prepaid-Hoster whether you're a current account holder or a new customer. Find out the best ways to contact us.
Can I pay for my service later?
Paying for our prepaid services and servers at a later date is possible without any hassle. Receive an invoice seven days before expiry and settle it with credit to avoid server suspension. After a transition period of approximately six days, unpaid services will be deleted.