Kategorie: General

Why are trashmails not allowed?
General · 18.02.2023 8x

Many customers are using a “trashmail- addresses“. We know your purpose behind that, bu...

Can I test your servers before purchasing?
General · 18.02.2023 8x

It is completely reproducible that you want to try out and check if it is the right product for you...

What does “Outdated server-package“ mean?
General · 18.02.2023 5x

Your server probably won’t get the newest features if it’s highly outdated. We also can...

When is the just ordered service available?
General · 18.02.2023 6x

In principle our motto is: Simply charge and get started right away! (ger: Einfach aufladen und sof...

How do I open a support ticket?
General · 18.02.2023 5x

You want to contact us? That’s no problem – in the following article we show you how....

I’m unhappy with the support
General · 18.02.2023 4x

If you’re unhappy with our support you should firstly tell us via the ticket system. Here you...

Can I pay my service later?
General · 18.02.2023 4x

We already give our clients a big flexibility in terms of our prepaid system – that’s w...

I forgot my access data/password!
General · 18.02.2023 5x

You have trouble by logging in into your customer account or even forgot the data you used? Then th...

Is there an installation-service?
General · 18.02.2023 3x

We can take over the installation of the software for a fee of €15 per planned 15 minutes, at weeke...

Sponsoring/Partnership
General · 18.02.2023 4x

At the moment we are not specifically looking for new direct-partners. Please notice, we do not...

Unhappy with the service
General · 18.02.2023 3x

We always try our best to meet the demands with the assistance of customer feedback! Of course we c...

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