We are happy to perform paid work on your server.


  • Mon-Fri: €15 per started 15 minutes.
  • Sat, Sun, Holidays: €30 per started 15 minutes.

These fees apply for any kind of work on your server, such as manual backups, configurations, or installations.

Whether and when we intervene is entirely up to our technician.

We generally handle the following installations:

  • Keyhelp
  • Nextcloud
  • LinuxGSM Gameserver
  • Latest Java version
  • MySQL/Mariadb server
  • TeamSpeak 3 server
  • Other well-known software
  • Installation of supported ISOs on KVM servers
    • Windows Server 2019
    • Windows Server 2016
    • Ubuntu, Debian, CentOS

We do not guarantee proper functionality during installation. This especially applies to untested operating systems. The installation by a supporter/technician does not exempt the customer from the obligation to secure their server. Each customer is responsible for the security of their server.

Check out our Game-Server Cloud for virtual servers if you want to install a TS3 server, an MC server, CS:GO server, or an Ark server. This works perfectly with just a few clicks.

We do not offer individual installation/configuration of:

  • Minecraft servers/gameservers
  • OpenVPN/VPN servers
  • Mail server configurations
  • Custom software

If you need something else, please let us know via ticket. If a technician is familiar with it, we can fulfill your request.

Please note that we charge a fee for each individual installation, as a technician needs to be deployed. Since we work with the prepaid system, there must be sufficient credit available before the intervention.

The intervention usually takes place on workdays during our office hours. Please also note that we require access to your server/webspace and may need additional access in order to complete the task.

How to plan an intervention

If you need help with installing software, please open a ticket with the desired details. A staff member will then send you an offer if we can perform the intervention for you. If you would like to accept the offer, please top up your credit and notify us in the ticket that you have done so. We will then deduct the credit and carry out the intervention. Please note that there is no guarantee that we will successfully perform the intervention. In this case, we unfortunately cannot refund your credit. However, our technicians will do their best.