Kategorie: General
Unhappy with the service
Get the answers to frequently asked questions about our customer support. We always strive to meet your demands and solve your problems. Contact us if you have any issues or concerns.
I forgot my login credentials/password!
Find easy solutions to your login troubles on Prepaid-Hoster.de. Learn how to recover your forgotten password or email address using the VionityCP web interface.
Do you offer an installation service/remote hands?
Get professional server work done with Prepaid-Hoster's FAQ. Find out about costs, supported installations, and how to plan an intervention.
Why are Disposable Emails Prohibited?
Registering with a disposable email? Not a good idea! Find out why using your real email is crucial for the security of your prepaid hosting account.
What does “Outdated server-package“ mean?
Update your server package to get the newest features and ensure compatibility with the new web interface functions. Contact our support for assistance.
Can I test your servers before purchasing?
Looking for a reliable virtual server? Try our free test server for 7 days, no obligations! Choose your preferred server and experience its performance firsthand.
Sponsorship/Partnership
Discover why we no longer seek new direct partners and how you can still earn through our affiliate system.