There often pops up the question if remaining and previously charged credit can get payed out again. We have to emphasize over and over that paying out credit is basically not possible – no matter if it is a chargeback to your paypal / bank account or a paysafecard.

Reason for this is the accountancy and legislation we have to comply – such as the Money Laundering Act.

Regarding our Terms and Conditions as well as the obvious indications in the payment procedure – we exclude any kind of paying out the credit – we can’t permit any exceptions.

That’s why we recommend to think carefully and only charge the needed credit if you are really sure you will need this amount of money for a purchase or renewal of the service – so you won’t run into a problem!

Incidentally: Your credit will never expire.