Tag: cancellation

No, as a pre-paid hoster, you are not committed to paying the bills. You can ignore payment notifications or manually cancel the service through the web interface. If you do not cancel, our system will automatically renew your service using your account's available credit. However, if you do want to discontinue your service, you should cancel at least seven days beforehand to avoid credit being used for the invoice. To cancel, either ignore payment notifications or deposit a manual cancellation through the web interface. For further assistance, please contact our support team.