Search: technician support

I’m unhappy with the support
General · 06.07.2022

Need support from Prepaid Hoster? If you're unhappy with our service, let us know via our ticket system. Our experienced support team always aims to deliver the best service, but mistakes can happen. Learn more about reaching out to our management at kramer@prepaid-hoster.de.

Does my dedicated server support virtualization?
Dedicated Server (EN) · 06.07.2022

Looking for information about virtualization support for your CPU? Read our FAQ for helpful tips before making an order. Our support team can help with BIOS settings as well.

How do I open a support ticket?
General · 27.08.2023

Learn how to get in touch with Prepaid-Hoster whether you're a current account holder or a new customer. Find out the best ways to contact us.

How can I shut down my dedicated server?
Dedicated Server (EN) · 06.07.2022

Manage a dedicated server easily with our FAQ. Get information on starting and shutting down your server. Contact our support for help.

Do you offer an installation service/remote hands?
General · 26.10.2023

Get professional server work done with Prepaid-Hoster's FAQ. Find out about costs, supported installations, and how to plan an intervention.

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