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Need support from Prepaid Hoster? If you're unhappy with our service, let us know via our ticket system. Our experienced support team always aims to deliver the best service, but mistakes can happen. Learn more about reaching out to our management at kramer@prepaid-hoster.de.

Looking for information about virtualization support for your CPU? Read our FAQ for helpful tips before making an order. Our support team can help with BIOS settings as well.

Learn how to get in touch with Prepaid-Hoster whether you're a current account holder or a new customer. Find out the best ways to contact us.

Manage a dedicated server easily with our FAQ. Get information on starting and shutting down your server. Contact our support for help.

Get professional server work done with Prepaid-Hoster's FAQ. Find out about costs, supported installations, and how to plan an intervention.

Get your Windows server installed within 24 hours by one of our technicians. We provide a free KVM console connection to take care of the installation process. Our service includes installation of server standard core with GUI, formatting hard drives, password setup, and more. We offer 180-day trial licenses for Windows Server 2016 and 2019, after which you'll need to obtain your own license.