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Having trouble connecting to your game server? Learn about common issues, such as changed SSH ports or Fail2Ban blocks, and how to fix them in this FAQ guide.

Learn about why your server may be unreachable and how to solve it with our FAQ guide. Discover common reasons such as server overload, abuse reports, SSH port changes, and more. Contact our support team for assistance.

How to allow another user to access your cloud manager and game server

Find out the restrictions and conditions under which you can run your own VPN server on a vServer. Know the traffic limits and how to bypass them.

Learn how to change the SSH port of your game server and continue managing it with our game server manager. Follow these easy steps to adjust your SSH port in just a few clicks.

Convert your test server into a regular KVM Root Server and enjoy benefits like upgrades/downgrades and full ownership. FAQs answered here!

Rent OpenVZ vServers and share virtual cores with other customers. Check the load average with "uptime" and avoid overloading with our automated monitoring system. Upgrade or reduce server load if necessary. Contact support for assistance. Stay fair during peak times.

If you encounter an error on your Windows server indicating that it is unreachable, here are your options. Learn how to identify and troubleshoot the issue in this FAQ. Contact us if you have further questions.

Play games on a Windows server under KVM? Learn why it's not possible and explore alternative solutions.

Learn how to troubleshoot Minecraft server start-up errors. Check server logs for errors and try to understand and fix them. Change the Java version or send a problem-report to the support team.