Search: refund policy

How can I revoke my order and get a refund?
Accounting (EN) · 25.06.2023

Revoking your order is possible within 14 days. Contact our support for assistance with any product issues. Read our valid cancellation policy here.

How can I cancel my server immediately and receive a refund?
Accounting (EN) · 12.08.2024

Cancel your server immediately at Prepaid-Hoster. Get partial credit for remaining runtime. Find out which servers you can cancel and how to do it here.

Can Credit be Refunded?
Accounting (EN) · 15.08.2024

Can you get a refund for your credit at Prepaid-Hoster? Find out about our credit refund policy here.

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