Search: payment notifications

What Payment Methods Have Fees?
Accounting (EN) · 15.11.2024

Learn about the fees associated with our different payment methods, including a 13% fee for using Paysafecard. Choose whether to add the fee to your transaction or deduct it from your later balance.

Do I have to cancel my prepaid server?
Accounting (EN) · 06.07.2022

No, as a pre-paid hoster, you are not committed to paying the bills. You can ignore payment notifications or manually cancel the service through the web interface. If you do not cancel, our system will automatically renew your service using your account's available credit. However, if you do want to discontinue your service, you should cancel at least seven days beforehand to avoid credit being used for the invoice. To cancel, either ignore payment notifications or deposit a manual cancellation through the web interface. For further assistance, please contact our support team.

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