Search: not offered

Do you offer DNSSEC?
Domains (EN) · 27.08.2023

Browse our FAQ to learn why we don't offer DNSSEC and understand how you can still benefit if you have your own nameservers.

Minecraft server will not start
Gameserver (EN) · 23.01.2023

Learn how to troubleshoot Minecraft server start-up errors. Check server logs for errors and try to understand and fix them. Change the Java version or send a problem-report to the support team.

Why does my invoice not have VAT?
Accounting (EN) · 30.05.2023

Learn about how VAT is charged for Vionity services, and when it will be shown on your invoices.

My memory was not added after an upgrade!
Virtual Server (EN) · 24.01.2023

Increase the memory of your virtual server at any time with OpenVZ servers. Learn about the few small things to keep in mind with KVM servers, including why the memory may not be immediately available after an upgrade.

I do not have the correct bandwidth, why?
Virtual Server (EN) · 25.01.2023

Get up to 600 MBit/s network bandwidth for virtual servers at default. Contact support if upload and download speeds don't match. Learn more about MBit/s and MB/s.

My server is not reachable, what to do?
Virtual Server (EN) · 07.04.2023

Learn about why your server may be unreachable and how to solve it with our FAQ guide. Discover common reasons such as server overload, abuse reports, SSH port changes, and more. Contact our support team for assistance.

Windows installation is not working, what should I do?
Virtual Server (EN) · 27.08.2023

Find answers to issues with Windows server installation, from error messages to no visible progress. Navigate using our FAQ.

My Plesk access is not working, what to do?
Webhosting (EN) · 25.01.2023

Du hast Probleme mit dem Zugriff auf Plesk? Hier erfährst du, was du tun kannst.

Can I install Windows 7, 10 or 11 on my server?
Virtual Server (EN) · 25.01.2023

These operating systems are not suitable for use as a server operating system. We recommend installing either Windows Server 2016 or Windows Server 2019 on your server.

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