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Learn about the fees associated with our different payment methods, including a 13% fee for using Paysafecard. Choose whether to add the fee to your transaction or deduct it from your later balance.

If you have cancelled the credit charging process, simply ignore the invoice. Our support team can also cancel it upon request. However, for bills provided by your own service, ignoring it and leaving it unpaid will lead to the suspension and deletion of your server or service. You can easily cancel the service yourself through the web interface.

Learn about how VAT is charged for Vionity services, and when it will be shown on your invoices.