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Learn about how VAT is charged for Vionity services, and when it will be shown on your invoices.

Learn how to change your billing address or company name on invoices, specify a VAT ID, and adjust existing invoices as needed. Reach out to our customer support for assistance.

If you have cancelled the credit charging process, simply ignore the invoice. Our support team can also cancel it upon request. However, for bills provided by your own service, ignoring it and leaving it unpaid will lead to the suspension and deletion of your server or service. You can easily cancel the service yourself through the web interface.