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As a website hoster, you may need to enter into a Commissioned Data Processing Contract (ADV) with us if you process personal data on behalf of your customers. We will ensure that technical and organizational measures are in place to guarantee data security. Contact us for more details and a signed form.

Update your server package to get the newest features and ensure compatibility with the new web interface functions. Contact our support for assistance.

Learn how and when you can automatically renew your service, and what to do if your server doesn't renew. Get notified via email and find invoices in the client area.

Learn how to change the Java version of your Minecraft server with this helpful FAQ guide! Find out how to install alternative Java versions, switch between available Java versions, and more. Contact our ticket support if you have any problems.

Learn how to manage your server via VNC without SSH authentication. Connect via WebVNC or a program like TightVNC Viewer.

Forgot your Sinusbot password? Learn how to reset it in just a few steps with our guide. Follow the easy instructions to regain access to your Sinusbot today!