Search: customer support

How do I open a support ticket?
General · 27.08.2023

Learn how to get in touch with Prepaid-Hoster whether you're a current account holder or a new customer. Find out the best ways to contact us.

I’m unhappy with the support
General · 06.07.2022

Need support from Prepaid Hoster? If you're unhappy with our service, let us know via our ticket system. Our experienced support team always aims to deliver the best service, but mistakes can happen. Learn more about reaching out to our management at kramer@prepaid-hoster.de.

Does my dedicated server support virtualization?
Dedicated Server (EN) · 06.07.2022

Looking for information about virtualization support for your CPU? Read our FAQ for helpful tips before making an order. Our support team can help with BIOS settings as well.

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