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Get the answers to frequently asked questions about our customer support. We always strive to meet your demands and solve your problems. Contact us if you have any issues or concerns.

Find out about our service delivery times at the webshop. Fast and immediate delivery of webhosting and virtual servers. Check out our FAQ to learn more about products like domains and dedicated servers that may have delayed delivery times. Contact our support for help with your order.

Paying for our prepaid services and servers at a later date is possible without any hassle. Receive an invoice seven days before expiry and settle it with credit to avoid server suspension. After a transition period of approximately six days, unpaid services will be deleted.

Learn how and when you can automatically renew your service, and what to do if your server doesn't renew. Get notified via email and find invoices in the client area.