Search: cancelling credit charging

How much credit can I charge?
Accounting (EN) · 04.02.2023

Find out about credit account regulations for charging and owning money. Learn how much you need to charge and what the limits are.

Can Credit be Refunded?
Accounting (EN) · 15.08.2024

Can you get a refund for your credit at Prepaid-Hoster? Find out about our credit refund policy here.

Unpaid invoice – What to do?
Accounting (EN) · 06.07.2022

If you have cancelled the credit charging process, simply ignore the invoice. Our support team can also cancel it upon request. However, for bills provided by your own service, ignoring it and leaving it unpaid will lead to the suspension and deletion of your server or service. You can easily cancel the service yourself through the web interface.

How long is my credit valid?
Accounting (EN) · 30.05.2023

Learn about credit validity on our platform and how it is affected by GDPR regulations.

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