Search: cancel

How can I cancel a domain?
Domains (EN) · 14.07.2022

Need to cancel a domain? Find out how in our FAQ text. Learn whether it's necessary to cancel a domain, and how to do it manually if you choose to.

Do I have to cancel my prepaid server?
Accounting (EN) · 06.07.2022

No, as a pre-paid hoster, you are not committed to paying the bills. You can ignore payment notifications or manually cancel the service through the web interface. If you do not cancel, our system will automatically renew your service using your account's available credit. However, if you do want to discontinue your service, you should cancel at least seven days beforehand to avoid credit being used for the invoice. To cancel, either ignore payment notifications or deposit a manual cancellation through the web interface. For further assistance, please contact our support team.

How can I cancel my server immediately and receive a refund?
Accounting (EN) · 12.08.2024

Cancel your server immediately at Prepaid-Hoster. Get partial credit for remaining runtime. Find out which servers you can cancel and how to do it here.

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