{"data":{"external_id":964,"slug":"what-does-outdated-server-package-mean","title":"What does “Outdated server-package“ mean?","content":"Your server probably won’t get the newest features if it’s highly outdated. We also can’t ensure the compatibility of the new webinterface-functions in this case, also we only unlock the features for servers, that got rented from our shop.\nThats why we please you to update the server package to a new one contemporary.\nHow do I update? \nPlease notify our support. We adapt your package for you, after we have told you, what will change.\nWill my data remain?\nEverything stays the same within and after an upgrade or downgrade. The only thing that could happen is that you have to restart your server to get the new ressources.\nWhen will you cancel my outdated product?\nTherefore we haven’t got a unique answer it depends on which product you have got. But we certainly give you enough time to change your package. In addition we will contact you multiple times by email before we actually cancel your package.\nWe adhere to the notice periods in our General Terms and Conditions.\nIf you have got unanswered questions about this topic, please contact our support. There we will surely help you!","schema":null,"facts":[],"links":[]}}