{"data":{"external_id":1040,"slug":"will-my-service-be-automatically-renewed","title":"Will my service be automatically renewed?","content":"In this article we will expound how and when you can renewal a service automatically.\nUsually all services will get automatically renewed if the following conditions are met:\nThere is enough creditThe server has not been cancelled by you\nSo regarding our principle – also contracts aren’t needed.\nHow can I renew my server if it hasn’t done this automatically?\nYou will receive an invoice about seven days before the server will expire. You can find it in the client area – you will also get notified via e-mail.\nAs soon as you payed the invoice your server will continue to run as usual.\nWhat happens if there isn’t enough credit on the account?\nIf you haven’t enough credit left, the server will receive the offline status and you won’t have any access anymore.\nFrom this point you will have 6 days left to pay the invoice. After these six days we are obliged by the law to delete all the remaining data of your server permanently. If you would need more time please contact our support – so we can find a solution. We can’t offer the 6 days suspended phase for dedicated servers. You need to pay the invoice before its due date.","schema":null,"facts":[],"links":[]}}